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Assistant Manager Lakewood

Assistant Manager

Full Time • Lakewood
Join Our Team at PostNet Belmar!

Position: Assistant Manager
Type: Full Time
Location: 7111 W Alameda Ave, Unit J, Lakewood, CO 80226
Compensation: $50,000-$55,000 (+ bonus potential)
Start Date: January 2026

Who We Are

At PostNet Belmar, we help customers get things done. Whether it's designing wedding invitations, printing business cards, shipping packages across the globe, or capturing fingerprints for security checks, we offer a variety of services that make life easier and more efficient. As a locally owned and operated retail center, we take pride in providing personalized service and building lasting relationships with our customers.

Our core values include:

  • Integrity
  • Excellence
  • People-Powered
  • Innovation
  • Community
  • Joy

About the Job

We are seeking a versatile, high-energy Assistant Manager to serve as a strategic partner to our ownership team. As an independently owned franchise and family-run business just six months into our journey, we are poised to advance into the next stage of growth and possibility. We aren't just looking for another employee; we are looking for a key member of our extended family who wants to help us build a lasting legacy.

In this pivotal role, you will bridge the gap between our Front of House (Shipping & Customer Service) and Back of House (Design & Print Production) while helping us increase to new service lines. We need a leader who can drive operational excellence, develop sustainable systems from the ground up, and foster a joyful, high-performing culture. You won’t just be working in the business; you will be helping to shape and direct it, working hand-in-hand with store ownership. You will help us become known as a leader for print quality and efficiency; an expert in shipping and logistics; and as a hub for innovation and community in Lakewood.

Note: We take pride in serving our diverse Belmar neighborhood; therefore, bilingual fluency (English/Spanish) is preferred but not required for this leadership role.

Key Responsibilities

Operational Excellence

  • Operations Management: Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
  • Systems Development: Lead initiatives to establish, document, and implement new SOPs and workflows as our business matures.
  • Business Services: Manage all front-of-house services, including Fieldprint fingerprinting and Anytime Mailbox and iPostal1 virtual mailboxes, ensuring proper staff training/supervision, policy compliance, and customer satisfaction.
  • Notary Public: Serve as a notary public (active Colorado license or willingness to obtain within 30 days of employment).
  • Relationship Management: Interact with and oversee shipping couriers, various production vendors, and other community partners.
Team Management & Customer Experience

  • Culture: Lead by example to foster a positive, collaborative culture rooted in joy, where every employee is empowered and accountable.
  • Talent Development: Actively participate in hiring, training, and mentoring team members, promoting internal growth.
  • Customer Advocacy: Act as our lead consultant, recommending personalized solutions that drive sales and build lasting relationships.
  • Issue Resolution: Handle complex customer escalations with tact and professionalism to ensure retention.
Design & Print Operations

  • Workflow Management: In coordination with production lead, oversee the entire production cycle (estimating, file prep, proofing, finishing, and fulfillment) to ensure efficient throughput. 
  • Technical Expertise: Maintain proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop), Canva, Fiery, and VersaWorks.
  • Equipment Maintenance: Ensure proper regular maintenance of production equipment (Ricoh 5300, Duplo 616 Pro, Roland VG3, Canon TM355) and manage technical issues.
  • Strategic Expansion: Assist in scaling capabilities for wide format offerings (stickers/vinyls on Roland VG3) and co-developing our new bespoke consumer 3D printing program (BambuLab X1C) with our resident 3D printing expert.
Shipping & Freight Operations

  • Retail Leadership: Serve as the expert consultant for all retail carriers (DHL, FedEx, UPS, and USPS), creating cost-effective solutions for customers.
  • Freight Brokerage: Develop expertise in our co-located World Options freight brokerage, handling domestic and international commercial freight (LTL, FTL, small parcels).
  • Business Development: Utilize the World Options Portal to quote, book, and track shipments, while generating leads and tracking outreach in HubSpot to drive new commercial growth.
What We’re Looking For

Requirements:

  • Experience: 2+ years in retail operations, print production, retail shipping, freight brokering, or management.
  • Language: Bilingual (English/Spanish) is strongly preferred.
  • Technical Skills: Proficiency working with basic technology (PC/Mac, Google Suite including Gmail), comfort using digital tools and management systems (Trello, Canva, Adobe Creative Suite, Fiery, VersaWorks) and ability to learn new systems/platforms (POS, Shipping Software, HubSpot, Freight Portals)
  • Leadership: Proven experience in hiring, training, and managing a team.
  • Notary: Must be a Notary Public or willing/able to become certified in Colorado within 30 days.
  • Physical: Ability to stand for extended periods and lift packages up to 50 lbs.
  • Dependability: Available during normal business hours, including Saturdays.
Personal Attributes:

  • "We-Not-Me" Perspective: You foster a collaborative culture where individual success is measured by how effectively you support and elevate the entire team.
  • Customer-Centric: You are friendly, empathetic, and a clear communicator who listens proactively, works to find solutions, and aims to build long-term relationships.
  • Bridge Builder: You can translate "customer needs" into "production jobs."
  • Growth Mindset: You are curious and motivated to expand your skill set (e.g., 3D printing or freight shipping). If you don’t know something, you are open to learning it.
  • Community Minded: You take pride in the organization's core values and its role in the neighborhood.
  • Strong Time Management and Organizational Skills: You can thrive in a fast-paced environment with the ability to triage and multi-task.
  • Reliable: You are organized, dependable, and ready to take ownership of the store's success.
What We Offer

  • Impact: Ability to get in at the ground level (center in its first year looking to grow and expand with its employees).
  • Career Path: Fast track to future leadership positions (Store Manager, Multi-Unit General Manager).
  • Culture: A fun, inclusive, people-centered environment.
  • Training: Chance to learn about new equipment, emerging technologies including 3D printing and commercial freight logistics.
  • Education: Access to the PostNet network with resources, experts, and ongoing training, plus opportunity for paid classes and industry certifications.
How to Apply

To apply at PostNet Belmar, please send your resume and a cover letter to jason.thomas@postnet.com

Applications without a cover letter will not be reviewed.

We’re excited to meet candidates who are eager to help our community and grow with us!
Compensation: $50,000.00 - $55,000.00 per year




*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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Competitive compensation
Flexible scheduling
Career path development
Hard work, collaboration, humanity, fun, and laughter