PT - Customer Service Representative Charleston

PT - Customer Service Representative

Part Time • Charleston
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
We have an immediate opening for a Part-Time Customer Service Representative at our PostNet West Ashley location.

TO APPLY FOR THE POSITION: Send your resume to sc112@postnet.com with the subject line: Part-Time Customer Service Position

Part Time Hours Breakdown:

  • Five days per week (20-30 hours per week)
  • 2 to 3 Saturdays per month
  • 11:30am to 4:00pm on weekdays
  • 10:00am - 2:00pm on Saturdays
  • Closed every Sunday
  • Closed on all major holidays
  • No night shifts
Our full hours are Monday-Friday 9:00am - 5:00pm and Saturday 10:00am - 2:00pm.

This position's responsibilities include answering phones, filing, printing, and assisting our customers with their packaging & shipping needs, plus additional clerical/store duties as needed. We are looking for an Associate that thrives in a fast-paced environment. This position also requires careful attention to details while frequently shifting your focus between customers and new orders. The perfect candidate would be a super-fast thinker/talker/mover that is also able to memorize many details very quickly. If you are an individual with an upbeat personality that can stay focused and effective in a very busy retail/production environment, you may be the person we are looking for!

WHAT WE PREFER FOR YOU TO BRING TO THE TABLE:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Maintain professionalism at all times
  • Multitasking – must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • Reliable Transportation
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
 
WHAT WE EXPECT OF YOU:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by PostNet.
  • Effectively assist customers with their product/service needs in person, through email, and by phone 
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
 
PHYSICAL AND SAFETY REQUIREMENTS:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, phone, and in-person
Benefit/Perks
  • Competitive compensation 
  • Flexible scheduling 
  • Great collaboration with a fun team
  • Career path development 
Compensation: $12.00 - $15.00 per hour




*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or
Competitive compensation
Flexible scheduling
Career path development
Hard work, collaboration, humanity, fun, and laughter